Accommodating as a conflict management

09-Aug-2017 08:28

If we compromise, we may feel OK about the outcome, but still harbor resentments in the future.

As Markman, Stanley, and Blumberg (1996) conclude, "becoming more aware of the effects of your differing communication styles [in relationships] can go a long way toward preventing misunderstandings" (p. You can also use it as an opportunity to transform the situation into something better.The Thomas Kilmann Conflict Mode Instrument is a model for handling conflict: The model organizes 5 conflict management styles based on two dimensions: assertiveness and cooperativeness. Kilmann: By knowing your own default patterns you improve your self-awareness.Human relations managers in businesses often find themselves managing situations of inter-personal conflict.

How can you manage disagreements in ways that build personal and collegial relationships rather than harming them?

It is used by Human Resources (HR) and Organizational Development (OD) consultants as a catalyst to open discussions on difficult issues and facilitate learning about how conflict-handling modes affect personal, group, and organizational dynamics.